Shipping Info

Shipping Policy


Thank you for visiting and shopping at Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy


Shipment processing time


All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.


If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


Shipping rates & delivery estimates


Shipping charges for your order will be calculated and displayed at checkout.



Shipment method

Estimated delivery time

Shipment cost

Pickup from Store



Our Lorry (Only applicable to Keningau area)

2-5 business days

RM10 per trip

Poslaju (Sabah and Labuan)

**This shipping option is coming soon

2-5 business days

For first 2kg - RM7.70

From 2.01kg to 4kg

  • Additional RM3.30 per kg

From 4.01kg to 30kg

  • Additional RM1.50 per kg 


Poslaju (West Malaysia)

**This shipping option is coming soon

2-10 business days

For first 1kg - RM16

From 1.01kg to 30kg

  • Additional RM8 per kg



Delivery delays can occasionally occur.



Shipment confirmation & Order tracking


You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Damages is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim or contact our support to help you file a claim.


Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy


We currently do not ship outside the Malaysia.


Returns Policy


Our Return & Refund Policy provides detailed information about options and procedures for returning your order.